Leave no Doubt in UX
I found this example in a webform.
OK at least there’s an example so they do get points for that.
But this example does leave room for doubt wich is easily removed by some minor alterations.
Make it. ‘vb.: 23/01/1980’ and there’s no mistake what so ever what’s the days and what’s the month.
When designing something always ask yourself (or others): “is this clear without any doubt? If not how can i Fix it.”
The same form prompted me with the following after completing it and hitting send.
It tells me my ‘social security number’ is already in use. Implying I have an account. Well why don’t you tell me what to do next?
I need a username or email address when singing in. I’m confident I have to guess for both and there’s a 70% chance I will not find out what I used years before. So what other steps can I take?
This error message just leaves me with a ‘it can’t be done’. No alternatives or solutions.